Comparative study: TQ and Lean Production ownership models in health services
نویسندگان
چکیده
منابع مشابه
Comparative study: TQ and Lean Production ownership models in health services
OBJECTIVE compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model. METHOD this is a qualitative research that was conducted through a descriptive case study. RESULTS through critical analysis of the institutions studied it was possible to make a comparison be...
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ژورنال
عنوان ژورنال: Revista Latino-Americana de Enfermagem
سال: 2015
ISSN: 0104-1169
DOI: 10.1590/0104-1169.0151.2605